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Root-cause analysis reads source on the IBM i through a user profile's library list, so it has to know who is asking.
Describe the problem
Paste the customer email, the QA defect, or what failed in unit test. Name the program or screen if you know it. Plain English is fine.
The profile the problem happened under. Its library
list decides which copy of each program runs. Starts as yours; change it if needed.
Searched after the profile's own libraries. Up to 10.
Reads the source, follows the calls, then checks the answer independently. Usually 5 to 15 minutes; the answer appears first.
What CODI is doing
Starting
Answer
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